eBay has decided that from May 2008, Sellers will not be able to leave negative or neutral feedback about buyers.
However, the reverse is not true. Buyers will still be able to leave negative or neutral comments about sellers.
This is somewhat unfair. I've been on both sides of eBay transactions, and it's not always the seller who is at fault. There are some complete idiots who go around ebay bidding on things they never plan to buy. When they win, they don't pay and they refuse to contact you.
Others don't read the auction details properly and end up disappointed when the product is not what they expected.
The only recourse is to take the matter directly to eBay for arbitration. They say that they will remove people who do not comply. So negative feedback has turned into eviction from the system. Ok, these people may be idiots, but that's a bit harsh. Whatever happened to rehabilitation of offenders?
eBay say that many buyers would not leave negative comments for fear that sellers would retaliate.
I guess this is true for some sellers, but we shouldn't all be tarred with the same brush.
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